SHIPPING FAQS

Where do you ship?
This store ships within Singapore from our atelier in Bangkok. Orders within Thailand are served by musearia.com, and every other country by global.musearia.com.

How much does shipping cost?
Standard delivery within Singapore is free on every order, with no minimum spend. Next Day Delivery is available as a paid upgrade at S$10.

When will my purchase ship?
Your order ships within 1-2 working days of us receiving it. For Next Day Delivery, order before 11:45am.

How long will delivery take?
From dispatch, standard delivery arrives in 3-5 business days and Next Day Delivery arrives the next business day. Tracking is emailed as soon as your parcel ships and can take up to 48 hours to show as in transit.

Do I have to pay duties & taxes?
Any duties, taxes or GST due on import are the customer's responsibility. They are charged by the authorities in your country, collected by the carrier or customs on delivery, and are not included in our product price or shipping fee. They are not refundable by us.

For reference, leather handbags are not dutiable goods in Singapore, and shipments valued at S$400 or less including insurance and freight generally qualify for GST import relief. Above S$400, Singapore GST at the prevailing rate (currently 9%) is normally collected on import.

Questions?
Email support@musearia.com, or see our full Shipping Policy.